We are committed to keeping your personal information private and confidential, and this Privacy Policy applies to all employees and any person acting on behalf of Intellifin Solutions who collects and processes Personal data or who is otherwise given access to Personal data held by Intellifin Solutions. It governs the manner in which Intellifin Solutions collects, uses, maintains and discloses information collected from users (each, a “User”) of the www.intellifin.com.ng website (“Site”). This privacy policy applies to the Site and all products and services offered by Intellifin Solutions. It does not apply to any websites controlled by third parties not affiliated with us or our business but linked to this website (“third-party sites”). Please review the privacy statement of third-party sites as we would not be responsible for, neither do we have influence over the content or the privacy practices of third-party sites.
What constitutes the Data Subject’s consent
Your consent is given when you voluntarily surrender your information (personal data) to us. You are also consenting to our processing of your personal data when you log on our website, or subscribe to our email alerts, or when you provide us with your personal data to enable you access our services, become a merchant, receive information from us.
If we require your Personal Information for a secondary reason like marketing or advertisement, you will be deemed to have consented if you provide the Information after being informed of the purpose for which we require it.
Description of collectable personal information
We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, place an order, subscribe to the newsletter, fill out a form, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.
Legal basis for processing personal data
The legal basis on which we collect and process your data is primarily the fulfilment of our contractual or statutory obligations, and to protect our legitimate interests. In other cases, the legal basis will be your express or implied consent.
Technical methods used to collect and store personal information
Our website uses tracking technology such as cookies or tags to gather information as outlined above to understand how visitors use the website. Tracking technology helps us manage and improve the usability of the website. This information includes several parameters related to your operating system and IT environment, including your IP address, location (country), the domain names of your computer, the URI (Uniform Resource Identifier) addresses of resources you request on our platform, the time of requests made, the method used to submit requests to the server, the dimensions of the file obtained in response to a request, the numerical code indicating the status of the response sent by the server (successful, error, etc.)
Purpose of collection of Personal Data
Intellifin Solutions may collect and use Users personal information for the following purposes:
- To improve customer service
Information you provide helps us respond to your customer service requests and support needs more efficiently. - To personalize user experience
We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site. - To improve our Site
We may use feedback you provide to improve our products and services. - To process payments
We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service. - To send periodic emails
We may use the email address to send User information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or User may contact us via our Site.
Access of third parties to Personal Data
Where we share your data, it would be kept strictly confidential, and processors would be under strict obligations to ensure the safety and integrity of your data in compliance with the Nigerian Data Protection Regulations (NDPR).
The time frame for remedy
Requests to us from you for the exercise of any of your above rights will be processed within 30 (thirty) days of receipt. Should it be impossible to do so, we will inform you of the time by which we will be able to respond to the request.
The time frame for resolving other complaints or requests not lodged with us shall be determined by the court of competent jurisdiction or the supervisory authority, as the case may be.
How Can You Contact the Data protection Officer?
If you have any queries or complaint about how we use your personal data, you can contact the DPO by post or email via the details specified below:
Intellifin Solutions
5C, Christ Avenue, Off Admiralty Road,
Lekki Phase 1
Lagos, Nigeria
Email: info@intellifin.com.ng
Telephone: +23412919900, +23412919902
Changes to This Policy
We may make changes to this Policy, in which case, the ‘last updated’ date at the bottom of this page will also change. Any changes to this Policy will apply to you and your data immediately.
Last updated 15 August 2022